Telephone

The OneBusAway Plain-Old Telephone Interface

Campaign: Telephone

Phone system not recognizing 2 key

Whenever I search for a stop by route, your system fails to recognize when I press 2. I think 1 means downtown and 2 means outbound, so half the time it's useless because I can't get the direction I want. And of course, very few bus stops have stop numbers listed. Also, it can take a long time to get to the stop you need when you can get the right direction. Yesterday I spent 10 minutes listening to stops on the 234 ...more »

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Campaign: Telephone

RapidRide searchability via touchtone interface

Please make RapidRide buses searchable via the touchtone telephone route-lookup interface. As it is, since these routes use letter rather than number designations, there doesn't appear to be a way to look them up. Perhaps if a user presses 2 on the route-lookup menu, the system would ask if they want KCM route 2, or RapidRide A, B or C, and if they press 3, if they want KCM 3 or RapidRide D (similar to how if you enter ...more »

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